As a company that cares about transparency and providing our customers with access to information on how we will use their personal data, SheaMoringa would like to inform you how we collect your data and what we use it for.
Who Collects Your Information?
What Information Do We Collect?
The personal information we gather from you may include your full name, address, email address, IP address, and information about which web pages are accessed and when.
If you buy a product online, then we do not hold your credit card information. Instead, this is collected by our third-party payment processors who are experts on securing online capture and processing credit/debit card transactions.
How Is the Information Collected?
We acquire your information when you interact with our website, when you place an order, or when you send your feedback.
Why Is My Information Being Collected?
We use the information you provide for operational reasons, such as responding to queries, processing orders, tracking deliveries, and evaluating past purchases.
Your order history allows us to tailor our product categories and exclusive deals and special offers to your preferences.
How Will My Information Be Used?
Your information may be used in order to:
- Process any order you make
- Request your comments and thoughts on the products we offer
- Send you communications that you have requested and may interest you, such as special offers, sales, and exclusive deals
Who Will My Information Be Shared With?
Third Party Service Providers who work on our behalf
We may share your information with our third party service providers for the reasons of finishing tasks and offering services to you on our behalf. Please bear in mind, however, that when we use third party service providers, we divulge only the information that is pertinent to provide the service and we have secured a contract that requires them to keep your information protected and not to be used for their own marketing purposes.
When you place an order, your order is processed by a third party service provider that specializes on securing online capture and processing credit/debit card transactions. If you have any questions or concerns about secure transactions, then please contact us.